Return Policy

Return & Refund Policy

We want you to be completely satisfied with your purchase. If you are not happy with your order, we're here to help.

Returns

You have 30 days from the date you received your item to request a return. To be eligible, your item must be unused and in the same condition that you received it, in its original packaging.

How to Start a Return

To start a return, contact us at hello@alphabeauty.shop and we will provide return instructions.

Refunds

Once we receive and inspect your return, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed to your original payment method within 5-10 business days.

Non-Returnable Items

  • Items that have been opened or used
  • Items not in their original condition or packaging
  • Items returned more than 30 days after delivery

Questions?

Contact us at hello@alphabeauty.shop — we're happy to help!